Meelad Mubark

Professional Profile                                                                                               

Developing and implementing Corporate IT strategies in order to meet Business, financial and operational strategic targets.Projects and programsmanagement success is my responsibility. Supported by more than 15 years’ professional experience and academic certificates. Practitioner of Agile project for more than 6 years

Core Skills                                                                                                              

• Information's Technology Solutions                                              • Microsoft Dynamic AX 365
• Oracle Hospitality,                                                                     • Project Management, Agile
• Digital Transformations, IoT ,AI                                            • Strategic planning & Execution
• Risk Management                                                                     • Budgeting, Governance, Change mana
• Product owner,SCRUM                                                           • E- Financial services

Career Summary                                                                                                     

Sep 2010 - Present                                     AL-Yasra Group

System and Projects Manager

Outline

Streamlined operation of the IT Department in alignment with the businessobjectives. Provide coachingand facilitating peopleprocesses to keep high performance of business modelby generating the maximum valueof the information technology solutions, Lead the IT projects to hits its targets

Key Responsibilities

• Insuring the high availability of all IT models to keep businessrunning in perfectway (Developing & tailoring the information technology to meeting business requirement with proven record of improvingthe digital transforming and improved reportsquality and reductionby 30% processing time)
• Engineering networkand security from implantations to operations including IP Telephony system,database backup, and datacenter, hardware,and POS
• Mentoring , coaching, and managing stakeholders and create effectiveengagement plan (with an averageof 87% of customer satisfactions last 5 years)
• Lead several transformations and e-commerce projectsin last 5 years whichhave increased the sales by 22% using different methodology such as waterfalland scrum
• Ensuring softwaresystems and procedures lead to outcomesin line with business goals,Managing and controlling departments OPEX & CABEX budgets
• Coaching and mentoring projectteam members start from projectmethodology, determining projectscope, planning, execution, closing develops resourceand managing risk and quality
• Establishing IT policies, trainingplans, strategies, and standards, processmatrix, lesson learntand developing the requirement
• Engaging in contractual agreements for technicalservices and productsrequirements, scheduling implementation and post-implementations plans, developing service-level agreements andreducing software support invoice by 35% in last ten years by managing some support task in house
• Execution of IT infrastructure and operations including ITIL/ITSM. Database administrations, CloudingSolutions and cybersecurity, Information's Risk Management, 93% achievement in the IT KPIs in last five years
• Managing the Organization ERPs (Microsoft dynamicsAX (operations and financial), Oraclehospitality, Oracle Fusion, Micros, Fidelio) as System Manager, Functions, high availability, business goal oriented and develop severalsoftware develop life cycle model (SDLC)

Key Achievements in digital transformations Projects-Agile Methdelghy (scrum)

• Using Artificial Intelligence in supply chain management Model which enhancethe performance for model around 6% to 8% by decreasing the human mistakeswhich can be caused issueslike running out of stock,delay, higher costs, high wastagelevels, weak inventorymanagement,
• Digital transformations project in immigrations the hosts for our main servers from VMWs environment to clouding in ORACEL (SaaS)and AWS which give companies better insure for data security and enhance Applications high availability to be 97%.
• Full integrated between warehouse model and Sales Model and productions, to get high quality Business intelligence reports whichgive us perfectunderstand for currentsituations and more proven accurateforecasting
• IOT Project: implement sensornetwork connected with CCTV In for more control and analyses data as a part of organizations transformations strategy

ERP Projects Achieved

Oracle Fusion ERP/ Alyasra -FMCG

•  My role is assistant Project manager give support in Lead a cross-functional team of 15 members in the successful implementation of Oracle Fusion ERP system at Alyasra Iraq. From January 2011 to May 2013.
• Worked with stakeholders across the company, including finance, procurement, and inventory management, to gather business requirements and design the new system.
• Configured and customized the system to meet the company's unique needs, resulting in improved efficiency and cost savings.
• Coordinated testing and training activities for over 150 end-users to ensure a smooth roll-out and high user adoption.
• Developed and executed a comprehensive change management plan, including communications, training, and support, to ensure a smooth transition to the new system.
• Reduced financial closing time by 35%, improving financial reporting accuracy by 20% and enhancing data visibility and consistency for over 200 users across the company.
• Delivered the project on-time and within budget, saving the company over $180,000 in implementation costs.

Microsoft Dynamic AX Project/ Alyasra-Retail (Hyper market chain Souk ALnahreen)

•  My role is Project Manager led a team of 5 members in the successful implementation of Microsoft Dynamics AX system at Alyasra. From March 2011 to April 2012.
• Worked with stakeholders across the company, including finance, manufacturing, and supply chain management, to gather business requirements and design the new system including POS, DB Backup and replications  planning
• Configured and customized the system to meet the company's unique needs, resulting in improved efficiency and cost savings.
• Coordinated testing and training activities for over 40 end-users to ensure a smooth roll-out and high user adoption
• Reduced inventory carrying costs by 15% and improved inventory accuracy by 25%, resulting in increased efficiency delivered the project on-time and within budget, saving the company over $60,000 in implementation costs.
• Demonstrated strong Microsoft Dynamics AX expertise, including knowledge of its various modules and best practices, and proficient project management skills.
• Skilled in problem-solving, including the ability to quickly identify and resolve technical issues, minimizing downtime and preventing any negative impact on the business.

Oracle Hospitality /Alyasra-Restaurants (Texas Chicken)

• My role is Project manager Lead a team of 6 members in the successful implementation of Fidelio (Material control + Micros) system at Texas Res from May 2012 to March 2013.
• Worked with stakeholders across the company, including front office, food and beverage, and revenue management, to gather business requirements and design the new system.
• Configured and customized the system to meet the company's unique needs, 
• Coordinated testing and training activities for over 40 end-users to ensure a smooth roll-out and high user adoption.
• Developed and executed a comprehensive change management plan, including communications, training, and support, to ensure a smooth transition to the new system.

           Lead the system upgrade project to Oracle Hospitality (symphony + my inventory) from Jun/2019 to Fab/2020 

Aug 2008 - Aug 2010                                Smart Technology System, Amman Jordan

Software developer

Outline

Developing g and implementing the software to get productmatch with the business vision

. Execute the customerbusiness vision and needs by Execute the necessary software

. Performing coding assignments.

. Reviewing code work for accuracyand functionality.

. Creating and implementing design plans.

. Analyzing code segmentsregularly.

. Delegating tasks to team members.

. Keeping up-to-date with industrytrends and technology updated

Jul 2000 - Apr 2008                                  AL-Aqsa Group /Retail/FMCG, Amman Jordan

Sales Manager /Key Accounts

Outline

• Developinga solid and trusting relationship between major key clients and company
• Resolving key client issues and complaints
• Established a complete understanding of key accountneeds
• Anticipating key account changesand improvements
• Managing communications between key clientsand internal teams
• Managing accountteam assigned to each client
• Strategic planningto improve clientresults

Education                                                                                                               

• Bachelors of Information Technology and Computing |Arab Open University | Aug 2004 - Sep 2008
• project management professional (PMP) | project management institutes
• Agile Certificate Practitioner (PMI-ACP) | project management institutes

Additional                                                                                                              

Software

Microsoft Dynamics 365, Oraclefusions

Programming Languages

Java, C++, SQL, DevOps,DBA, MCSE, powerPI, Jiraa, AZURE,AWS, Artificial intelligence , Internet of things

Languages

English, Arabic

Developing and implementing Corporate IT strategies in order to meet Business, financial and operational strategic targets.Projects and programsmanagement success is my responsibility. Supported by more than 15 years’ professional experience and academic certificates. Practitioner of Agile project for more than 6 years

BSc Information's technology and computing

PMP

PMI-ACP