Dhanesh Kumar

I have more than 10 years’ experience in the local & International level as a Warehouse Operation Manager. Administrator, logistic Coordinator, Maintenance Coordinator, Procurement Coordinator, CRM, Sales Coordinator,  Supply Chain, Event Coordinator, Merchandiser, E-commerce & Distribution In charge.

Worked as a Warehouse Operation Manager in NRCO Oil & Gas Industry, Erbil-Iraq from May/2021 to April/2022. 

Duties & Responsibilities, ● Supervise daily activities of the warehouse, including quality assurance, inventory control, space management, and logistics, all over productivity, shipping, clients & customer service. ● Schedule and oversee warehouse and procurement team to meet the demands of the fulfillment center, and manage the flow and quality of work to maximize efficiency and minimize overtime. ● Inspect equipment, tools, and machinery regularly, and oversee general maintenance as needed. ● Managing warehouse leads to review, analyze, and develop actionable plans for productivity and loss prevention. ● Tracking products through depots to make sure they arrive at their destination. ● Oversee and manage logistics utilized to transport products to customers and internal facilities, communicating with drivers and air partners to ensure efficient delivery of packages ● Maintaining records, reporting relevant information, and preparing any necessary documentation. ● Develop and deliver training courses for employees and upper management on new inventory control process and procedures via ERP systems. ● Partner with hiring manager to identify role of interview team, assign competencies using both technical and behavioral interviewing models. ● Maintaining statistical & financial records ● Ensuring compliance with health & safety legislation ● Train and manage the warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals ● Creating supply chain management strategies that increase efficiency and speed. ● Collaborating with other departments to close operational gaps. ● Comply with laws, regulations and ISO requirements. ● Liaise and negotiate with suppliers, manufacturers, retailers and consumers. ● Meet cost, productivity, Accuracy and timeliness targets. ● Manage budgets. ● Managing Administrator ● Planning & strategy of social media marketing ● Content writing on social media ● Direct reporting to CEO ● Organizing events & programs activities ● Performs other related duties as assigned. 

Worked as a CRM & after Promoted Worked as a Sales Coordinator in Al Bayan Agthia Groups of Company in UAE from NOV/2017 to SEP/2020.

Duties & Responsibilities, ● Building and maintaining profitable relationships with key customers. ● Overseeing the relationship with customers handled by your team. ● Resolving customer complaints quickly and efficiently. ● Keeping customers updated on the latest products in order to increase sales. ● Meeting with managers in the organization to plan strategically. ● Expanding the customer base by upselling and cross-selling. ● Understanding key customer individual needs and addressing these. ● Conducting business reviews using via SAP programs. ● Knowing your competition and strategizing accordingly. ● Weekly & monthly reports presentations ● Planning for sale target. ● Maintain and arrange reports from manual or electronic files, inventories. ● Supervising customers care staff & sales teams ● Closely working with all departments ● Sort, process and authenticate applications, receipts, expenditures, forms and extra documents. ● Maintain privacy in all facets of client, employees, and agency information. ● Maintaining corrective, preventive and emergency reports ● Coordinate sales team by managing schedules, filing important documents and communicating relevant information ● Ensure the adequacy of sales-related equipment or material ● Respond to complaints from customers and give after-sales support when requested ● Store and sort financial and non-financial data in electronic form and present reports ● Handle the processing of all orders with accuracy and timeliness ● Inform clients of unforeseen delays or problems ● Monitor the team’s progress, identify shortcomings and propose improvements ● Assist in the preparation and organizing of promotional material or events ● Ensure adherence to laws and policies 

Worked as an E-Commerce Officer, Merchandiser & Distribution In charge in Ego Clothing Brand from Sep/2012 to Oct/2017. 

Duties & Responsibilities, ● Responsible for maintaining the records of websites and warehouse inventory. ● Handling the logistic procedure and coordination. ● Distributing the Stock as per requirement of outlets and keeping the record. ● Planning of Sales ● Coordinating with the dealers, Suppliers, and vendors. ● Content writing on the websites. ● Assisting the CEO in planning and executing the events and other activities inorganization. ● Managing the fabric details and make PR generate. ● Responsible for checking the website operation. ● Responsible for shoot planning. ● Responding the discounted sale stock. ● Responsible for pricing new products. ● Coordinate incoming and outgoing stock, deliveries and logistics. ● Monitor stock levels and carry out periodic stock takes. ● Complete paperwork for domestic movements and customs. ● Record all stock movement and deliveries in database and prepare regular reports. ● Controls inventory levels by conducting physical counts; reconciling with data storage system. ● Maintaining warehouse staff by recruiting, selecting, orienting, and training employees. ● Produce reports and statistics regularly (IN/OUT status report, dead stock report ETC). ● Having regular personal contact with vendors. ● Manage point of sale software all record and files (Candela RMS). ● Manage online orders / Ecommerce

● Bachelor of Arts - Social Science - Karachi University, Pakistan

 ● Higher Secondary Examination of Computer Science - National Government College Pakistan 

● High School - Karachi Board of Matric