Service Desk Technician - Balad
فقط للأعضاء المسجلين Balad, العراق
منذ شهر
Job summary
This position is physically located in Balad, Iraq. The Service Desk Technician is responsible for providing customer service support to tenant units and personnel by obtaining, inputting, analyzing and verifying the accuracy of work order information in a timely manner.
Responsibilities
- Deliver excellent customer service by addressing Customer questions and requests in a tactful manner via telephone, email and face-to-face interaction.
- Provides timely input and assignment of work orders in Maximo for distribution to functional departments for action.
- Maintains a log of all Service Orders to track compliance with PWS guidelines for response and completion times.
- Provide accurate, valid and complete information for all Work Order Requests
- Ability to multi-task and prioritize and manage time effectively.
وصف الوظيفة
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