Jehan Alhaidar

• Over five years of experience in sales and customer service
• Fluent working with Microsoft Office programs (Word, Excel, PowerPoint)
• Excellent communication skills with a focus on team-building and customer relations. 
• Dedicated to identifying customer needs and delivering effective solutions to all problems. 
• Fluent in English and Arabic languages
• Able to quickly learn business product, service, policies and procedures. 

WORK EXPERIENCE

Customer Service Representative / Assistant Store Manager 

Livin’ Style Furniture     London, Ontario  2017- Present

• Promptly responded to customers’ inquiries in person, via phone, email, or social media
• Ensured customers were satisfied with every part of the flooring experience, from initial greeting through order completion. 
• Contributed to a 12% sales increase for the quarter due to positive online reviews and excellent service. 
• Access electronic and paper cataloging systems to look up product information and availability.
• Offered expertise in inventory management and current stock levels to facilitate accuracy and product availability       
• Contribute in writing sales tag for promotions and new supplies.  

Data Entry & Sales Assistant 

 Sloan Stone Design     London, Ontario      2020- 2021

• Executed on daily data- entry responsibilities for a fast-passed countertop company
• Entering all customers orders into Moraware system with over 99% accuracy
• Checking files & updating client's information and revising quotes on daily basis
• Creating over 15 quotes per day as requested by customers & builders, utilizing cabinet drawings and hand sketches 
• Access electronic and paper cataloging systems to look up product information and availability.

Business Marketing Diploma, Fanshawe College               London, ON            2019

Equivalent to High School Diploma, Fanshawe College      London, ON          2017