HUSSEIN TAREQ

Customer Service professional with proven telecom experience at Zain Iraq. Recognized for high-volume call management, optimized AHT, and strong quality performance within KPI-driven environments.

I worked as a Customer Service Agent at Zain Iraq in a high-volume telecom environment. I was responsible for handling customer inquiries efficiently while maintaining strong quality standards and meeting performance targets. I also supported new team members and contributed to overall shift performance.

I hold a Bachelor’s degree in Management, Economics, and Political Science from Misr University for Science & Technology (MUST), where I developed a strong foundation in organizational structure, communication, and operational principles.